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News & Views

Content posted in September 2021
2Africa subsea cable to connect to South Asia
  • Paula Gilbert
The 2Africa subsea cable system has announced yet another addition which will stretch to India, Pakistan and the Arabian Gulf making the cable the longest in the world.
Customer experience is telco's next 'battleground'
  • Paula Gilbert
South African social data and insights company BrandsEye thinks its unique blend of AI and human intelligence could help Africa's telcos face a battleground around customer service.
Chipper Cash launches in SA
  • Paula Gilbert
African fintech startup, Chipper Cash, has made South Africa its seventh African country, with more expansions planned soon.
Kenyans can get Netflix for free
  • Paula Gilbert
Streaming giant, Netflix, looks set on gaining new customers in Kenya, announcing it will offer a free version in the country.
Vodafone, ITU drive smartphone adoption
  • Connecting Africa News
Vodafone and the International Telecommunication Union are launching an initiative aimed at connecting 3.4 billion people to the Internet through a smartphone by 2030.
Virgin Mobile SA closes after 15 years
  • Paula Gilbert
Cell C is switching off services for Virgin Mobile SA today, following the MVNO's announced plans to close up shop in SA after 15 years.
Omdia View: August 2021
  • Guest Perspectives
Omdia's analysts provide context and analysis about MTN's decision to exit Syria and not bid again for an Ethiopian license, as well as 5G news from Mauritius, Ghana, Mayotte and Reunion.
Liquid, Project Taara beam broadband across Congo River
  • Paula Gilbert
Liquid Intelligent Technologies and Alphabet's Project Taara have found a way to bridge a particularly stubborn connectivity gap between Brazzaville in the Republic of the Congo and Kinshasa in the DRC.
North Africa has world's slowest Internet
  • Paula Gilbert
New data from Cable.co.uk shows North Africa has the world's slowest broadband speed on average, with sub-Saharan Africa in second-worst place.
MTN plans $35M investment in KZN following SA riots
  • Paula Gilbert
MTN SA will invest over $35 million on network upgrades in KwaZulu-Natal with 30% going toward replacing stolen and vandalized network infrastructure following civil unrest and looting in July.
SA operators will have to wait until 2022 for spectrum
  • Paula Gilbert
South Africa's telcos are not getting more high-demand radio frequency spectrum anytime soon, after settlement talks between the regulator and some operators failed to reach an agreement this week.
M-Pesa tops 50M users
  • Connecting Africa News
Mobile money pioneer reaches a major milestone of 50 million monthly active customers, doubling users over the past five years.
Africa Data Centres planning major expansion
  • Connecting Africa News
Africa Data Centres is planning to build ten hyperscale data centers in ten African countries over the next two years, spending over US$500 million.
Safaricom begins hiring in Ethiopia
  • Paula Gilbert
Safaricom plans to recruit 1,000 employees for its new Ethiopian business by June next year and is also launching a three-year graduate program in the country.


Innovation hub

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Moya super app takes aim at SA fintech market

Super app Moya's fintech platform, MoyaPay, aims to be South Africa's most widely used mobile money payments platform.

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Hot startup of the month: Kenya's Shamba Pride

This month's hot startup, Shamba Pride, wants to revolutionize the rural agricultural trade ecosystem in Kenya by transforming agro-dealers into franchised 'DigiShops.'

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Guest Perspectives

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Omdia View: April 2022

By Omdia Analysts

This month's Omdia View highlights indicate a shift to digital transformation and operational consolidation to maximize return on investments.

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Omdia View: March 2022

By Omdia Analysts

This month's Omdia summary of the biggest stories in the Middle East and Africa focuses on SA's spectrum auction and new submarine cables landing in Kenya and Togo.

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From the first interaction to the last payment: convert leads into clients, drive loyalty and grow your bottom line.

The digital age has ushered in a new era of customer engagement. Consumer demands and expectations are higher than ever – where an affordable but seamless online experience is now the norm.

At a time when competition for your customers is fierce, ensuring a client journey that is tailored to their needs has never been more important. The ability to build these bespoke offerings starts with understanding, and that understanding is built on data.

This webinar will explore how gathering insight is key to growing and retaining a strong customer base; we’ll unpack how CRM platforms, mobile payment, lead capture, and online marketing are key factors in building a successful 21st Century digital business.

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AfricaCom perspectives

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Digital inclusion as a catalyst for economic empowerment: Mastercard's Imelda Ngunzu

Mastercard's Imelda Ngunzu talks to Connecting Africa about how digital payment solutions and mobile money are transforming the lives of small business owners, women and marginalized groups in East Africa.

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Accelerating women in STEM: In conversation with GirlCode's Tinyiko Simbine

GirlCode co-founder and CFO Tinyiko Simbine talks about why it's important to help girls and young women excel in science, technology, engineering and mathematics (STEM) fields.

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How Poa Internet is unlocking meaningful connectivity in East Africa

Poa Internet's CEO Andy Halsall shares his views on what it takes to develop last-mile connectivity and get Africans online in a meaningful way.

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