Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Digital Inclusion

Latest

Cover Image

Moya super app takes aim at SA fintech market

Super app Moya's fintech platform, MoyaPay, aims to be South Africa's most widely used mobile money payments platform.

Cover Image

SA govt launches DigiTech "app store" for SMMEs

South African Communications and Digital Technologies Minister, Khumbudzo Ntshavheni, has introduced a new tech platform aimed at selling South African digital apps.

Cover Image

Airtel launches banking offering in Nigeria

Airtel Africa has officially launched its long-awaited payment service bank in its biggest market of Nigeria through subsidiary SmartCash.

Cover Image

SA agri-tech Nile gets $2.5M investment from Naspers

Naspers, through its early-stage tech investment vehicle Naspers Foundry, has invested in agri-tech company, Nile, that connects farmers to buyers of fresh produce across Southern Africa.

Cover Image

Hot startup of the month: Kenya's Shamba Pride

This month's hot startup, Shamba Pride, wants to revolutionize the rural agricultural trade ecosystem in Kenya by transforming agro-dealers into franchised 'DigiShops.'

Cover Image

Vodacom targets enterprise, fintech growth with Egypt purchase

Vodacom sees huge growth opportunity for both mobile financial services and the enterprise market when it finalizes its acquisition of a controlling stake in Vodafone Egypt.

Cover Image

Digital inclusion key to unlock future of work potential

Experts at a roundtable hosted by Uber South Africa outline how technology is shaping the future of work.

Cover Image

Vodacom wants 75M fintech customers by 2025

Vodacom's financial services business has become integral to the telco's business model and it plans to increase its fintech customers base to 75 million by 2025.

Cover Image

Safaricom promises Ethiopia launch this year

Kenya's Safaricom says it is making good progress with plans to launch a network in Ethiopia, noting it will begin commercial operations by the end of 2022.

Cover Image

MTN SA to spend US$137M to connect underserved

MTN South Africa is investing millions of dollars to connect low-income areas.

Cover Image

Airtel eyes Nigerian fintech growth with new license

Airtel Africa is moving forward with plans to expand its fintech services in its largest market of Nigeria, as the group reported strong mobile money growth for the past financial year.

Cover Image

Liquid, PEACE extend subsea capacity to Kenya

Liquid Intelligent Technologies has partnered with PEACE Cable Company to introduce additional subsea capacity in Mombasa, Kenya.

More Digital Inclusion content

Innovation hub

Story

Moya super app takes aim at SA fintech market

Super app Moya's fintech platform, MoyaPay, aims to be South Africa's most widely used mobile money payments platform.

Story

Hot startup of the month: Kenya's Shamba Pride

This month's hot startup, Shamba Pride, wants to revolutionize the rural agricultural trade ecosystem in Kenya by transforming agro-dealers into franchised 'DigiShops.'

More Innovation hub

Guest Perspectives

Story

Omdia View: April 2022

By Omdia Analysts

This month's Omdia View highlights indicate a shift to digital transformation and operational consolidation to maximize return on investments.

Story

Omdia View: March 2022

By Omdia Analysts

This month's Omdia summary of the biggest stories in the Middle East and Africa focuses on SA's spectrum auction and new submarine cables landing in Kenya and Togo.

More Guest Perspectives

Partner perspectives

All Partner Perspectives

Flash poll

All polls

Latest video

More videos

Archived webinars

Boosting Customer Experience in the Digital Age

From the first interaction to the last payment: convert leads into clients, drive loyalty and grow your bottom line.

The digital age has ushered in a new era of customer engagement. Consumer demands and expectations are higher than ever – where an affordable but seamless online experience is now the norm.

At a time when competition for your customers is fierce, ensuring a client journey that is tailored to their needs has never been more important. The ability to build these bespoke offerings starts with understanding, and that understanding is built on data.

This webinar will explore how gathering insight is key to growing and retaining a strong customer base; we’ll unpack how CRM platforms, mobile payment, lead capture, and online marketing are key factors in building a successful 21st Century digital business.

  • Customer Experience – understanding consumer expectations of today
  • What easy steps can you take to provide a complete, immersive digital customer experience?
  • How to leverage modern digital tools to build customer loyalty

More Webinars

Sponsored video

More videos

AfricaCom perspectives

Story

Digital inclusion as a catalyst for economic empowerment: Mastercard's Imelda Ngunzu

Mastercard's Imelda Ngunzu talks to Connecting Africa about how digital payment solutions and mobile money are transforming the lives of small business owners, women and marginalized groups in East Africa.

Story

Accelerating women in STEM: In conversation with GirlCode's Tinyiko Simbine

GirlCode co-founder and CFO Tinyiko Simbine talks about why it's important to help girls and young women excel in science, technology, engineering and mathematics (STEM) fields.

Story

How Poa Internet is unlocking meaningful connectivity in East Africa

Poa Internet's CEO Andy Halsall shares his views on what it takes to develop last-mile connectivity and get Africans online in a meaningful way.

More AfricaCom perspectives

Like us on Facebook

Newsletter Sign Up


Sign Up