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Enterprise

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Bolt Food expands footprint to more Kenyan towns

The e-hailing platform is expanding its operations into new East African country towns Juja and Thika.

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Hot startup of the month: Kenya's Shamba Pride

This month's hot startup, Shamba Pride, wants to revolutionize the rural agricultural trade ecosystem in Kenya by transforming agro-dealers into franchised 'DigiShops.'

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Vodacom targets enterprise, fintech growth with Egypt purchase

Vodacom sees huge growth opportunity for both mobile financial services and the enterprise market when it finalizes its acquisition of a controlling stake in Vodafone Egypt.

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Liquid, PEACE extend subsea capacity to Kenya

Liquid Intelligent Technologies has partnered with PEACE Cable Company to introduce additional subsea capacity in Mombasa, Kenya.

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East Africa Com: Fintech collaboration key to regional growth

Absa Bank Tanzania's CEO, Abdi Mohamed, told East Africa Com that the region's technical growth is dependent on banks, telcos and fintech stakeholders working together.

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Ethio Telecom launches 5G trial in Addis Ababa

Ethio Telecom has launched a "pre-commercial" 5G service in the capital, Addis Ababa, with plans to expand its footprint to regional cities over the next

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Sitho Mdlalose returns to Vodacom SA as new MD

Sitho Mdlalose will return to South Africa to take over as MD of Vodacom SA, leaving his role as Vodacom Tanzania MD after just less than a year.

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World Bank pledges $200M for Ghana's digital transformation

The Ghana Digital Acceleration Project gets a green light after a massive cash injection from the World Bank, which will help expand broadband access in the West African country.

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SA consumers not happy with telcos

South African operators continued to suffer from unfavorable perceptions from consumers in 2021, according to a new Sentiment Index from DataEQ and Deloitte Africa.

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Google picks Nairobi for product development center

Kenyan capital Nairobi will be the location of Google's first ever product development center in Africa, with many local jobs on the cards.

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Hot startup of the month: Ghana's Float

This month's hot startup is fintech company Float, which helps small businesses to manage and monitor their cash flow in real time, make supplier payments and access instant credit for critical business expenses.

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Omdia View: March 2022

This month's Omdia summary of the biggest stories in the Middle East and Africa focuses on SA's spectrum auction and new submarine cables landing in Kenya and Togo.

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Moya super app takes aim at SA fintech market

Super app Moya's fintech platform, MoyaPay, aims to be South Africa's most widely used mobile money payments platform.

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Hot startup of the month: Kenya's Shamba Pride

This month's hot startup, Shamba Pride, wants to revolutionize the rural agricultural trade ecosystem in Kenya by transforming agro-dealers into franchised 'DigiShops.'

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Omdia View: April 2022

By Omdia Analysts

This month's Omdia View highlights indicate a shift to digital transformation and operational consolidation to maximize return on investments.

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Omdia View: March 2022

By Omdia Analysts

This month's Omdia summary of the biggest stories in the Middle East and Africa focuses on SA's spectrum auction and new submarine cables landing in Kenya and Togo.

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Archived webinars

Boosting Customer Experience in the Digital Age

From the first interaction to the last payment: convert leads into clients, drive loyalty and grow your bottom line.

The digital age has ushered in a new era of customer engagement. Consumer demands and expectations are higher than ever – where an affordable but seamless online experience is now the norm.

At a time when competition for your customers is fierce, ensuring a client journey that is tailored to their needs has never been more important. The ability to build these bespoke offerings starts with understanding, and that understanding is built on data.

This webinar will explore how gathering insight is key to growing and retaining a strong customer base; we’ll unpack how CRM platforms, mobile payment, lead capture, and online marketing are key factors in building a successful 21st Century digital business.

  • Customer Experience – understanding consumer expectations of today
  • What easy steps can you take to provide a complete, immersive digital customer experience?
  • How to leverage modern digital tools to build customer loyalty

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AfricaCom perspectives

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Digital inclusion as a catalyst for economic empowerment: Mastercard's Imelda Ngunzu

Mastercard's Imelda Ngunzu talks to Connecting Africa about how digital payment solutions and mobile money are transforming the lives of small business owners, women and marginalized groups in East Africa.

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Accelerating women in STEM: In conversation with GirlCode's Tinyiko Simbine

GirlCode co-founder and CFO Tinyiko Simbine talks about why it's important to help girls and young women excel in science, technology, engineering and mathematics (STEM) fields.

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How Poa Internet is unlocking meaningful connectivity in East Africa

Poa Internet's CEO Andy Halsall shares his views on what it takes to develop last-mile connectivity and get Africans online in a meaningful way.

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