Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


Safaricom expands 5G in 21 Kenyan counties

Article Image
Kenyan telecommunications operator Safaricom has increased its 5G coverage to 28 towns across 21 counties. The increase will give its customers access to ultra-fast Internet services.

The increase also means the telco has introduced 5G data bundles, enabling its over 400,000 customers using 5G smartphones to get typical speeds of 400 Mbit/s to 700 Mbit/s.

In a statement, the company added that the 5G bundles are personalized based on usage and available on Tunukiwa via MySafaricom App, and USSD codes.

"As a digital lifestyle enabler, we are excited about a 5G future, which makes it possible to close the digital divide in underserved communities, provide access to critical services such as healthcare or spur economic growth by connecting small businesses to new opportunities," said Safaricom PLC CEO Peter Ndegwa.

Ndegwa said Safaricom increasing 5G coverage is enhancing Kenya's Internet network and empowering its customers to start exploring the possibilities of 5G.

Safaricom became the first telco to bring 5G to the Kenyan market in October 2022. Now it is expanding its services. 

(Source: Image by on Freepik)
Safaricom became the first telco to bring 5G to the Kenyan market in October 2022. Now it is expanding its services.
(Source: Image by on Freepik)

Safaricom has partnered with Chinese multinational Huawei to set up three 5G experience centers in Nairobi. The centers will enable Kenyans to experience how 5G can transform homes and businesses, the telco said.

Located in Safaricom's Village Market, The Hub and Buruburu Shops, the centers host virtual reality gaming zones, smart home and enterprise use cases and speed-testing booths.

5G network all over Africa

Safaricom was the first telco to bring 5G to Kenya in October 2022. Since then, its coverage has increased from 11 to 28 towns, spreading across 21 counties – including: Nairobi, Kiambu, Mombasa, Kisumu, Uasin Gishu, Nakuru, Garissa, Kajiado, Kisii Machakos, Kakamega, Kilifi, Siaya, Kericho, Kwale, Laikipia, Marsabit, Meru, Narok, Nyeri and Vihiga.

Furthermore, Safaricom Ethiopia officially switched on its mobile network and services in the nation's capital, Addis Ababa, in the same month.

With the recent rollout, Safaricom is joining many other African telcos that have launched commercial 5G services on the continent. According to the GSMA, there are commercial 5G networks in more than ten African countries and many more countries are expected to launch commercial 5G by 2025.

There has been an uptick in African countries launching 5G networks, especially in 2022 and early 2023. Companies and countries include Mafab Communications in Nigeria in January 2023; as well as Orange in Botswana and MTN in Zambia in November 2022; Telkom in South Africa in October 2022; Vodacom in Tanzania in September 2022; and Econet in Zimbabwe in February 2022.

Related posts:

*Top image source: Freepik

— Matshepo Sehloho, Associate Editor, Connecting Africa

Innovation hub


AI's impact on African telcos

Many African telecommunications companies are turning to artificial intelligence as a differentiator to improve their mobile networks and enhance customer service and experience as they transition from traditional telco offerings into new tech-first verticals.


Four AI trends to look out for in 2024

Connecting Africa has compiled a list of four artificial intelligence (AI) trends to look out for on the African continent in 2024.

More Innovation hub

Latest video

More videos

Upcoming events

AfreGov 2024
March 12-14, 2024
Kigali, Rwanda
Africa Tech Festival 2024
November 11-14, 2024
Cape Town, South Africa
More Upcoming events

Sponsored video

More videos

Industry announcements

More Industry announcements

Africa Tech Perspectives


Uber's Marjorie Saint-Lot on inclusion and sustainability in Africa

Uber's Country Manager for Ghana and Cote d'Ivoire, Marjorie Saint-Lot, shares how the ride-hailing company is approaching public-private partnerships, environmentally friendly initiatives and gender inclusion in Africa.


The 100 most influential African leaders in 2023

A new report from Africa Tech Festival and Connecting Africa puts a spotlight on the top 100 African leaders in the telecoms and technology sector in 2023.


Deep dive into East Africa's tech startup ecosystem

New survey reveals a lack of access to investors, reliance on international VCs and global recession trends as the biggest barriers for East African tech startups to access funds.

More Africa Tech perspectives

Partner perspectives

All Partner Perspectives

Guest Perspectives


Omdia View: January 2024

By Omdia Analysts

Highlights in January 2024 in the Middle East and Africa included a $200 million fintech deal between MTN and Mastercard as well as 5G network trials by Telecom Egypt – that and more in this month's Omdia View.


Omdia View: September 2023

By Omdia Analysts

Highlights in September 2023 in the Middle East and Africa included more 5G spectrum licenses, vendor and operator strategies, and partnerships – that and more in this month's Omdia View.

More Guest Perspectives

Like us on Facebook

Newsletter Sign Up

Sign Up
Tag id test-002