Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

4G/5G

Vodacom SA beats peers in network quality – report

Article Image
Vodacom has ranked ahead of its peers MTN, Telkom and Cell C in delivering quality 4G and 5G coverage across South Africa in the first three months of 2022, according to new research from crowdsourced data company Tutela.

The Canadian-headquartered firm collected data relating to criteria such as mobile connection quality, mobile signal strength and performance of different mobile apps in different locations across SA and ranked Vodacom ahead of its peers in the Mobile Experience Snapshot April 2022 report.

In the study, Vodacom’s dominance was significantly shown as the mobile operator was ranked the highest in delivering relative geographic coverage in South Africa, which refers to the number of places where users received coverage.

(Source: Tutela)
(Source: Tutela)

Vodacom was the clear leader with a score of 83.1% in what Tutela called "core" activities – like moderate to intense web browsing, using standard video streaming or social media apps. Telkom came in second in the core category with 76.5% quality and MTN was just behind with 76.4%, while Cell C lagged with just 60% in the category.

Tutela measured six key performance indicators; the average download speed, upload speed, latency, jitter, packet loss and time to first byte; and calculated what percentage of tests meet or exceed these thresholds.

These metrics were critical to ensure a smooth experience across applications in modern mobile user experience such as video-streaming, high-definition video, and social media apps, the report added.

In a category where Tutela looked at activities that put more stress on the networks like streaming 1080p videos, HD Skype video calling or multiplayer online games, Vodacom was also ranked first with a score of 71.5% and MTN came in second at 64.4%.

MTN speed is faster

However, there was one area that Vodacom didn’t get the highest score, and even though the company provided stable coverage, its speed was not as fast as that of MTN.

The Tutela report found that MTN's median download speed of 24.3 Mbit/s beat out Vodacom's 20.3 Mbit/s, Telkom's 13 Mbit/s and Cell C's 10 Mbit/s.

(Source: Tutela)
(Source: Tutela)

MTN also came out on top for the the amount of time it takes for a data packet to go from a user's device to Tutela's test servers, measuring latency.

(Source: Tutela)
(Source: Tutela)

Related posts:

*Top image source: 5G vector created by starline - www.freepik.com.

— Matshepo Sehloho, Associate Editor, Connecting Africa

Innovation hub

Video

Interview: Juliet Ehimuan on Africa's next wave of innovation

Juliet Ehimuan, founder and CEO of Beyond Limits Africa and ex-MD of Google West Africa, spoke to Connecting Africa about the next wave of innovation in Africa and the continent's digital future.

Story

InDrive enters Zimbabwe's Bulawayo

Ride-sharing platform InDrive is expanding its services to Zimbabwean city of Bulawayo after successfully introducing its services in the capital of Harare in May this year.

More Innovation hub

Latest video

More videos

Industry announcements

More Industry announcements

Sponsored video

More videos

Partner perspectives

All Partner Perspectives

Africa Tech Perspectives

Story

The 100 most influential African leaders in 2023

A new report from Africa Tech Festival and Connecting Africa puts a spotlight on the top 100 African leaders in the telecoms and technology sector in 2023.

Story

Deep dive into East Africa's tech startup ecosystem

New survey reveals a lack of access to investors, reliance on international VCs and global recession trends as the biggest barriers for East African tech startups to access funds.

Story

Challenges and opportunities for women's tech careers

A new survey reveals that COVID-19, the cost-of-living crisis, skills shortages and a lack of mentorship have negatively affected women's career development over the past two years.

More AfricaCom perspectives

Upcoming events

Nextv Series Africa
October 4-5, 2023
Hotel Sky Sandton, Johannesburg
Africa Tech Festival, Home of AfricaCom and AfricaTech
November 13-16, 2023
CTICC, Cape Town
More Upcoming events

Flash poll

All polls

Guest Perspectives

Story

Omdia View: August 2023

By Omdia Analysts

Highlights in August 2023 in the Middle East and Africa included a commercial 5G launch from Ethio Telecom and the signing of a virtual wheeling agreement between Vodacom South Africa and Eskom – that and more in this month's Omdia View.

Story

Omdia View: February 2023

By Omdia Analysts

In February 2023 key events in the Middle East and Africa included a major Internet project for Africa's underserved by Liquid Intelligent Technologies and Microsoft as well as a 5G launch in Tanzania – that and more in this month's Omdia View.

More Guest Perspectives

Like us on Facebook

Newsletter Sign Up


Sign Up
Tag id I-0000192