Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Business of Tech

Airtel Zambia, Zanaco Bank enable mobile money for school fees

Article Image
Airtel Zambia has partnered with Zanaco Bank to provide bill muster services on the Airtel Money platform.

The bill muster service is a collections platform provided to Zambian universities, colleges, and schools with accounts at Zanaco for collections of tuition fees and other fees.

The initiative is expected to benefit Zambians who previously had to rely on cash or in-person transactions to pay their education bills, which they can now pay via mobile money.

During the launch of the partnership, Zambian Ministry of Education Permanent Secretary for Administration Noriana Muneku congratulated both companies for coming up with an easier way for people to pay their fees.

"With bill muster on Airtel money, students, parents and guardians can now say goodbye to long queues and the hassle of paying bills in person. The Government of Zambia is always pleased to support initiatives that are aimed at making lives for our communities easier," Muneku commented.

School fee payments made easier

Airtel Networks Zambia's Interim MD, Hussam Baday, said technology enhances services therefore the collaboration will positively benefit many Zambians.

Airtel Mobile Commerce Country Director, Andrew Chuma, added that Airtel Money will simplify the bill muster service even more for school fees payments.

The mobile money initiative is expected to benefit Zambians who previously had to rely on cash or in-person transactions to pay their education bills.   (Source: Image by Freepik).
The mobile money initiative is expected to benefit Zambians who previously had to rely on cash or in-person transactions to pay their education bills.
(Source: Image by Freepik).

"Now, anyone with an active Airtel Mobile Money wallet can make a payment for fees to their respective institution using Zanaco bill muster," Chuma added.

Zanaco MD Mukwandi Chibesakunda said the partnership is in line with the bank's digital agenda aimed at enhancing customer experience by providing efficient payment solutions.

Zambia's mobile ecosystem

It will be interesting to see how this partnership will impact Airtel Zambia's subscribers. According to statistics from market research company Omdia, a sister company of Connecting Africa, Airtel is Zambia's biggest operator with 10 million mobile customers at the end of the third quarter of 2023, and almost 49% market share.

MTN followed with 7 million mobile users, and almost 34% market share, and Zamtel was third with 3.4 million users or 17% of the market.

The partnership is also in line with the country's drive to improve its information and communications technology (ICT) services as both MTN and Airtel have launched 5G services in the country.

SpaceX's satellite Internet service, Starlink, also launched in the country in October 2023.

Related posts:

*Top image is of from left to right: UNZA Vice Chancellor, Professor Anne Lungowe Sikwibele; Zanaco's Head of Cash Management, Alinani Kabifya: Zanaco MD Mukwandi Chibesakunda; Ministry of Education Permanent Secretary for Administration,Noriana Muneku; Airtel Networks Zambia Interim MD Hussam Baday; and Airtel Mobile Commerce Country Director Andrew Chuma. (Source: Zanaco Bank).

Matshepo Sehloho, Associate Editor, Connecting Africa

Innovation hub


AI's impact on African telcos

Many African telecommunications companies are turning to artificial intelligence as a differentiator to improve their mobile networks and enhance customer service and experience as they transition from traditional telco offerings into new tech-first verticals.


Four AI trends to look out for in 2024

Connecting Africa has compiled a list of four artificial intelligence (AI) trends to look out for on the African continent in 2024.

More Innovation hub

Latest video

More videos

Upcoming events

AfreGov 2024
March 12-14, 2024
Kigali, Rwanda
Africa Tech Festival 2024
November 11-14, 2024
Cape Town, South Africa
More Upcoming events

Sponsored video

More videos

Industry announcements

More Industry announcements

Africa Tech Perspectives


Uber's Marjorie Saint-Lot on inclusion and sustainability in Africa

Uber's Country Manager for Ghana and Cote d'Ivoire, Marjorie Saint-Lot, shares how the ride-hailing company is approaching public-private partnerships, environmentally friendly initiatives and gender inclusion in Africa.


The 100 most influential African leaders in 2023

A new report from Africa Tech Festival and Connecting Africa puts a spotlight on the top 100 African leaders in the telecoms and technology sector in 2023.


Deep dive into East Africa's tech startup ecosystem

New survey reveals a lack of access to investors, reliance on international VCs and global recession trends as the biggest barriers for East African tech startups to access funds.

More Africa Tech perspectives

Partner perspectives

All Partner Perspectives

Guest Perspectives


Omdia View: January 2024

By Omdia Analysts

Highlights in January 2024 in the Middle East and Africa included a $200 million fintech deal between MTN and Mastercard as well as 5G network trials by Telecom Egypt – that and more in this month's Omdia View.


Omdia View: September 2023

By Omdia Analysts

Highlights in September 2023 in the Middle East and Africa included more 5G spectrum licenses, vendor and operator strategies, and partnerships – that and more in this month's Omdia View.

More Guest Perspectives

Like us on Facebook

Newsletter Sign Up

Sign Up
Tag id test-002