Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Business of Tech

Kenyan SIM registration deadline extended

Article Image
The Communications Authority of Kenya (CA) has decided to give mobile users another six months to re-register their SIM cards and link them to national ID documents.

Back in February, the regulator directed mobile operators to ensure that the personal details of their subscribers were fully updated, in accordance with the Kenya Information and Communications (Registration of SIM cards) Regulations 2015. Among other things, operators needed to retain a copy of identification documents of every subscriber.

Initially the regulator had asked operators to be 100% compliant by April 15, but it has now pushed the deadline to October 15, 2022.

CA Director General Ezra Chiloba said the deadline extension came after "an assessment of the operators' preparedness to ensure compliance as well as the public outcry over a number of issues."

Safaricom has so far been able to fully register 67% of its users; while Airtel Kenya's compliance was at about 55%; and Telkom Kenya at 33% as of April 15, 2022, which Chiloba said showed that a lot still needed to be done to ensure full compliance.

SIM registration regulations have been changing and modernizing in a number of African countries with similar drives by governments in Nigeria and Ghana to get SIMs linked to national ID cards.

Public outcry

Kenyans have not been very happy about having to re-register and provide personal details for SIMs they already own.

Some of the consumer concerns, that pushed the authority to give additional time, included how to register subscribers outside of Kenya and in rural and remote parts of the country. Another issue was how to register the vulnerable population who may not be in position to present themselves physically.

Chiloba said that during the six-month extension period, the CA will undertake monthly reviews to assess progress and will undertake a detailed compliance audit on each of the operators.

"Subsequently, any case of non-compliance with the SIM Card Registration Regulations 2015 by either the operators or subscribers will attract immediate penalties as laid out by law," the DG said.

Related posts:

*Top image source: Pixabay.

— Paula Gilbert, Editor, Connecting Africa

Innovation hub


SA minister says AI institute should execute ideas

South Africa's Communications and Digital Technologies minister, Khumbudzo Ntshavheni, has officially launched the country's Artificial Intelligence Institute.


Connecting Africa Podcast: S2 Ep. 2 – Remittance revolution

The Connecting Africa Podcast team spoke to SendSprint founder and CEO Damisi Busari about the remittance market and how to improve the experience that Africans in the diaspora have with sending money home.

More Innovation hub

Partner perspectives

All Partner Perspectives

Africa Tech Perspectives


Women in Tech: Spotlight on inclusivity with Digital Council Africa's Juanita Clark

Digital Council Africa founder and CEO, Juanita Clark, talks to Connecting Africa as part of our Women's Month series about her career and what needs to be done to make the tech industry intentionally inclusive.


Women in Tech: Spotlight on legal tech with Life.file's Sinal Govender

Life.file co-founder, Sinal Govender, talks to Connecting Africa as part of our Women's Month series about her career and how we can encourage more young girls to enter the legal tech field.


Digital inclusion as a catalyst for economic empowerment: Mastercard's Imelda Ngunzu

Mastercard's Imelda Ngunzu talks to Connecting Africa about how digital payment solutions and mobile money are transforming the lives of small business owners, women and marginalized groups in East Africa.

More AfricaCom perspectives

Latest video

More videos

Guest Perspectives


Omdia View: July 2022

By Omdia Analysts

Kenya and Zambia move towards 5G with new spectrum allocations while Tunisie Telecom plans to shut down its 3G network - that and more in this month's Omdia View.


Omdia View: June 2022

By Omdia Analysts

5G was the major news trend across Africa in June, as Orange became the first operator to launch 5G in Réunion and operators in Senegal accelerated their 5G plans despite spectrum delays.

More Guest Perspectives

Sponsored video

More videos

Flash poll

All polls

Like us on Facebook

Newsletter Sign Up

Sign Up