Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

4G/5G

Telkom launches COVID-19 track and trace solution

JOHANNESBURG – South Africa is stepping up the fight against COVID-19 with a new track and trace solution for the country’s unique circumstances, developed by Telkom.

President Cyril Ramaphosa on Monday March 30, announced that South Africa would be deploying 10,000 field workers to expand testing efforts in a bid to slow the spread of the disease.

The Telkom team has been working with the National Institute for Communicable Diseases (NICD) and the Council for Scientific and Industrial Research (CSIR) to develop a novel track and trace solution to identify people who may have contracted COVID-19.

The track and trace system is in line with global best practice promoted by the World Health Organisation, and also takes account of South Africa’s unique circumstances which include high income inequality, poverty and overcrowding.

"At Telkom we are deeply concerned about what the spread of this pandemic may mean for ordinary South Africans and for the already overstretched health sector. We are privileged to be able to contribute to this solution which we believe will help to significantly contain the spread of new infections,” said Telkom Group CEO Sipho Maseko.

The track and trace system collates multiple data sources such as GIS to track an infected person’s exposure and who they may have unknowingly exposed to the virus to. This reduces the current reliance on the patient’s own recollections of who they may have exposed unknowingly and enables the CSIR to contact people who were in the same proximity as the patient.

In certain communities, the Department of Health will be using trackers to trace primary contacts and ensure testing for secondary contacts. Telkom has partnered with Samsung to distribute 1,500 handsets to trackers across the country. The system will integrate the information collected by the trackers.

“What we face is a generation-defining moment, a challenge unlike any other. However, our belief in Africa and its people remains steadfast and strong. I know, working together, we can and we will rise to this challenge,” said CEO and President of Samsung Africa, Sung Yoon.

The successful development of this novel track and trace system is part of Telkom’s broader support in the fight against the spread of the pandemic in South Africa. Telkom supports the government COVID 19 call centre and is supporting primary healthcare workers in partnership with the Red Cross.

Telkom SA Ltd. (NYSE/Johannesburg: TKG)

Innovation hub

Story

Super-app Gozem raises $5M for expansion plans

Gozem, the Francophone African super-app, has raised $5 million in a Series A round to help fund its expansion plans.

Story

African startups raise almost $4B in 2021

Africa's startup ecosystem raised almost $4 billion in 2021 according to startups deals database Africa: The Big Deal – with Nigeria, South Africa, Egypt and Kenya taking the lion's share.

More Innovation hub

Latest video

More videos

Guest Perspectives

Story

Omdia View: October 2021

By Omdia Analysts

Across the Middle East and Africa, regulators are beginning to facilitate spectrum allocation to operators in the region for the deployment of new and innovative technology.

Story

Research Bites: Why Africans stop using mobile apps

By Chinedu Wilfred Okonkwo, Magda Huisman and Estelle Taylor

This article – in collaboration with the African Journal of Science, Technology, Innovation and Development – explores the reasons behind why Africans stop using certain mobile apps.

More Guest Perspectives

Partner perspectives

All Partner Perspectives

AfricaCom perspectives

Story

Digital inclusion as a catalyst for economic empowerment: Mastercard's Imelda Ngunzu

Mastercard's Imelda Ngunzu talks to Connecting Africa about how digital payment solutions and mobile money are transforming the lives of small business owners, women and marginalized groups in East Africa.

Story

Accelerating women in STEM: In conversation with GirlCode's Tinyiko Simbine

GirlCode co-founder and CFO Tinyiko Simbine talks about why it's important to help girls and young women excel in science, technology, engineering and mathematics (STEM) fields.

Story

How Poa Internet is unlocking meaningful connectivity in East Africa

Poa Internet's CEO Andy Halsall shares his views on what it takes to develop last-mile connectivity and get Africans online in a meaningful way.

More AfricaCom perspectives

Flash poll

All polls

Archived webinars

Meeting SME’s where they are - Building inclusive ecosystems for Africa’s small business owners

Micro and small businesses have been, and still are, the spine and lifeblood of the African economy, making up 90% of businesses on the continent.

Many of these businesses have still been operating in traditional ways and serving non-digital customers. With Covid-19 expediting the digital transformation process, businesses - big and small - have been forced to adapt to operate successfully in a more digital-first environment.

To ensure that the digitalization of Africa’s market doesn’t leave micro and small businesses behind, digital solutions must be inclusive and create business-ready environments. But how can we ensure that African SMEs become digitally enabled?

In this webinar we will share from our own experience on how to create such an environment, and the actions we took in vcita to get there, including:

  • Closing the digital literacy gap through tech inclusion 
  • Making a positive impact on local communities
  • Building the foundations for digital inclusion and small business growth in a technology-accelerated world
  • Building the foundations for digital inclusion and small business growth in a technology-accelerated world

Register Here >>

More Webinars

Sponsored video

More videos

Like us on Facebook

Newsletter Sign Up


Sign Up