Connecting Africa is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Ultra-Broadband

South Africa's international connectivity fully restored

CENTURION, South Africa – At approximately 01:30am on February 19th, 2020 Openserve received confirmation, from aboard cable ship Leon Thevenin, that the portion of the SAT3/WASC repair offshore Congo has now been completed.

This concludes a long and complex restoration process of an unprecedented simultaneous cable break of two Atlantic Ocean based submarine cable systems - the South Atlantic 3/West Africa Submarine Cable (SAT3/WASC) and the West African Cable System (WACS).

This catastrophe, that caused South African internet users reduced speed on international browsing and impacted international voice calling and mobile roaming, occurred in the early hours of January 16, 2020. South Africans can now breathe a sigh of relief as international connectivity capacity returns to normal.

The Maintenance and Operations Sub-Committees of both cable consortia had tasked their respective restoration processes to a single Chief of Mission on the Leon Thevinin. The vessel departed Cape Town Harbour on the evening of Wednesday January 22 and has been out on open water effecting the repair processes, at multiple break locations, since.

The ship will now proceed to its next location, offshore Ghana, to undertake a power-related (shunt fault) repair on the WACS cable. This fault is not affecting traffic on WACS. If conditions allow, the entire mission is still set to be completed around February 25 with the vessel returning to dock in Cape Town.

In the early stages of the repair mission, Openserve’s Global Capacity team concluded commercial deals with several parties as a measure to minimise some of the impact on its network, and that of its clients’. As part of its internal close-out procedure the relevant teams in Openserve will, over the next few weeks, analyse the full impact of this unusual dual break on its international connectivity capacity.

This exercise will be conducted with a view to minimising, and possibly mitigating, the impact on the South African broadband eco-system should the country find itself dealing with a similar catastrophic event in future.

Openserve is grateful that the submarine cables have been returned to full capacity. The infrastructure provider thanks its clients for the patience exercised during this time and is most pleased that it could collaborate with industry partners and other cable consortiums to minimise the impact as much as it did.

Openserve

Innovation hub

Story

AI's impact on African telcos

Many African telecommunications companies are turning to artificial intelligence as a differentiator to improve their mobile networks and enhance customer service and experience as they transition from traditional telco offerings into new tech-first verticals.

Story

Four AI trends to look out for in 2024

Connecting Africa has compiled a list of four artificial intelligence (AI) trends to look out for on the African continent in 2024.

More Innovation hub

Latest video

More videos

Upcoming events

AfreGov 2024
March 12-14, 2024
Kigali, Rwanda
Africa Tech Festival 2024
November 11-14, 2024
Cape Town, South Africa
More Upcoming events

Sponsored video

More videos

Industry announcements

More Industry announcements

Africa Tech Perspectives

Story

Uber's Marjorie Saint-Lot on inclusion and sustainability in Africa

Uber's Country Manager for Ghana and Cote d'Ivoire, Marjorie Saint-Lot, shares how the ride-hailing company is approaching public-private partnerships, environmentally friendly initiatives and gender inclusion in Africa.

Story

The 100 most influential African leaders in 2023

A new report from Africa Tech Festival and Connecting Africa puts a spotlight on the top 100 African leaders in the telecoms and technology sector in 2023.

Story

Deep dive into East Africa's tech startup ecosystem

New survey reveals a lack of access to investors, reliance on international VCs and global recession trends as the biggest barriers for East African tech startups to access funds.

More Africa Tech perspectives

Partner perspectives

All Partner Perspectives

Guest Perspectives

Story

Omdia View: January 2024

By Omdia Analysts

Highlights in January 2024 in the Middle East and Africa included a $200 million fintech deal between MTN and Mastercard as well as 5G network trials by Telecom Egypt – that and more in this month's Omdia View.

Story

Omdia View: September 2023

By Omdia Analysts

Highlights in September 2023 in the Middle East and Africa included more 5G spectrum licenses, vendor and operator strategies, and partnerships – that and more in this month's Omdia View.

More Guest Perspectives

Like us on Facebook

Newsletter Sign Up


Sign Up
Tag id test-002