Articles
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Ray Le Maistre, Editor-in-chief, 4/21/2017
Hot on the heels of Tigo Tanzania's investment in advanced customer care capabilities, another African mobile operator is investing in technology that, it hopes, can improve its subscribers' experience. (See Tigo Tanzania Invests in Customer Care for Competitive Edge.)
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Ray Le Maistre, International Group Editor, 4/20/2017
Expansive broadband service provider Liquid Telecom has struck a deal with satellite network operator Intelsat to expand its coverage across Africa.
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The Staff, 4/19/2017
Technology SMEs (small- and medium-sized enterprises) have been thriving in East Africa in recent years, with ecosystems such as the Silicon Savannah forecast to be worth more than $1 billion in the next three years.
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Ray Le Maistre, Editor-in-chief, 4/18/2017
Tigo has launched what it claims is Tanzania's most cutting edge call center in an effort to boost its customer care capabilities and gain an edge over its fiercest rivals.
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The Staff, 4/17/2017
M-Tiba, the mobile health wallet service developed for the Kenyan market, now has more than 500,000 users, according to its founders.
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Ray Le Maistre, Editor-in-chief, 4/12/2017
Fintech specialist company MFS Africa has announced a significant addition to its board with the appointment of Michael Joseph as a non-executive director.
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Amy Turner, Digital Content Marketer, KNect365, 4/11/2017
The role of entrepreneurs and grassroots innovation in building sustainable African economies has been dominating discussions within the technology and telecoms spheres in recent months. This was no more apparent than in the LeadersIn Africa keynote addresses and panel discussions at AfricaCom 2016.
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Iain Morris, News Editor, 4/10/2017
Botswana's telecom incumbent, BTC, has lumbered into the 4G market about two years later than bigger rivals Mascom and Orange.
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Ray Le Maistre, International Group Editor, 4/7/2017
What does the future hold for TV services in Africa?
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