Interview: TESPOK's Fiona Asonga on digital telco strategies in East Africa

Fiona Asonga, CEO of the Technology Service Providers of Kenya (TESPOK), joined Connecting Africa Editor Paula Gilbert at East Africa Com in Nairobi, Kenya, to talk about digital strategies that telecoms operators and service providers are implementing in East Africa.

Paula Gilbert, Editor

May 18, 2023

Fiona Asonga, CEO of the Technology Service Providers of Kenya (TESPOK), sat down with Connecting Africa Editor Paula Gilbert at East Africa Com in Nairobi, Kenya, to talk about digital strategies that telecom operators and service providers are implementing in East Africa.

"Digital economy is no longer just a buzz word – it is what governments need to be planning around and looking out for, it's what the private sector needs to be plugging into and taking advantage of the opportunities that it brings ... and it's what regulators across the board need to pay attention to and skill up their teams on," she said.

She said that ICT is no longer just an economic sector but has become a tool to be used by other economic sectors to go digital.

She also spoke about the challenges facing service providers when it comes to digitization and what needs to be done over the next five years to make digital transformation a reality in East Africa.

— Paula Gilbert, Editor, Connecting Africa

About the Author

Paula Gilbert

Editor, Connecting Africa

Paula has been the Editor of Connecting Africa since June 2019 and has been reporting on key developments in Africa's telecoms and ICT sectors for most of her journalistic career.

The award-winning South Africa-based journalist previously worked as a producer and reporter for business television channels Bloomberg TV Africa and CNBC Africa, was the telecoms editor at online publication ITWeb, and started her career in radio news. She has an Honors degree in Journalism from Rhodes University.

Paula was recognized by Empower Africa as one of 35 trailblazers who shaped Africa's tech landscape in 2023 and she won the Excellence in ICT Journalism category at the MTN Women in ICT Awards in 2017.

Travel is always on Paula's mind, she has visited 40 countries so far and is currently researching her next adventure.

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