MarkSindone
How customer onboarding can help maximize service delivery to millions of unbanked
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You would be surprised at how many new customers actually need a little bit of hand holding when it comes to opening up a bank account. And you'd be even more surprised at how much potential business you could create if people in the businesses started focusing on the people and pay them a little more attention! You could find out that there's a literal wealth of opportunity there if you take the time to ask about your customers....