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Articles
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Guy Zibi, Managing Director, Xalam Analytics, 5/17/2017
Despite its small size, Djibouti has emerged as arguably Africa's most critical international capacity hub.
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The Staff, 5/16/2017
The Government of Rwanda has committed to invest in smart city capabilities and is working with communications industry giant Nokia and regional development organization SRG "to improve the lifestyle and social sustainability of its citizens in 2017."
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Ray Le Maistre, International Group Editor, Light Reading, 5/15/2017
South Africa's Vodacom is buying a 35% stake in Kenyan operator Safaricom from its parent company Vodafone Group plc (NYSE: VOD) in a deal worth euro 2.36 billion (US$2.59 billion), the operators announced Monday.
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Guy Zibi, Managing Director, Xalam Analytics, 5/8/2017
Data from the Xalam Analytics Africa Mobile Operator Dashboard shows that, following three years of consecutive decline, African mobile capital expenditure stabilized in 2016, staying flat at around US$8 billion.
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The Staff, 5/5/2017
Mauritius has been ranked as the most competitive economy in Africa, according to the World Economic Forum's annual Global Competitiveness Report.
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Ray Le Maistre, International Group Editor, Light Reading, 4/18/2017
Tigo has launched what it claims is Tanzania's most cutting edge call center in an effort to boost its customer care capabilities and gain an edge over its fiercest rivals.
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Amy Turner, Digital Content Marketer, KNect365, 4/11/2017
The role of entrepreneurs and grassroots innovation in building sustainable African economies has been dominating discussions within the technology and telecoms spheres in recent months. This was no more apparent than in the LeadersIn Africa keynote addresses and panel discussions at AfricaCom 2016.
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Ray Le Maistre, International Group Editor, Light Reading, 3/28/2017
Johannesburg is one of the cities in line to host an OpenLab, a collaborative research and development (R&D) center funded and built by Huawei Technologies that is designed to foster partnerships and cooperation amongst communications technology developers.
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Connecting Africa Staff, 3/22/2017
African tech startups raised funding in excess of US$129 million in 2016, with the number of startups securing funding up by 16.8% year-on-year, according to data from the recently released African Tech Startups Funding Report 2016.
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allmehandidesigns
Posted by allmehandidesigns |  In reply to: Tigo Tanzania Invests in Customer Care for Competitive Edge
i hope it will provide some returns of investing huge amount of budget in customer care. by mehendi

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AfricaCom is the largest and most influential Africa-focused tech event in the world - the meeting place for those driving Africa's digital ...
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